Privacy Policy

SWING AI Privacy Policy

Unio Corporation describes below how we collect, use, and manage user information in connection with SWING AI and related services.

1. Operator Information

Operator: Unio Corporation

Address: 1-38-16 Nihonbashi Kakigaracho, Chuo-ku, Tokyo, Japan

Contact: unio.inc@gmail.com

2. Information We Collect

We may collect the following categories of information:

  • Name, email address, profile details, and other account registration information
  • Swing videos, images, comments, and other content you upload to the service
  • Analysis results, scores, lesson history, inquiry history, and other usage-generated records
  • Device information, OS information, IP address, log information, and other technical data needed to provide and maintain the service
  • Subscription status, product identifiers, transaction identifiers, receipt information, and other billing-related data needed to verify access to paid features through the Apple App Store, Google Play, or similar platforms

3. How We Use Information

We use collected information to:

  • Provide the service, verify users, and manage accounts
  • Generate and display swing analysis results and coaching feedback
  • Provide paid features, verify subscription eligibility, respond to billing-related inquiries, and prevent misuse
  • Respond to support requests, investigate incidents, and address security issues
  • Improve service quality, maintain operations, and prevent misuse
  • Comply with applicable legal obligations

4. Disclosure and Service Providers

We do not provide personal information to third parties without your consent unless required by law. We may entrust handling of information to service providers to the extent necessary for operating, maintaining, or supporting the service, subject to appropriate confidentiality obligations.

We may also receive transaction notices from, or make limited inquiries to, the Apple App Store, Google Play, or other platform operators and payment-related service providers as needed to provide paid features and verify subscription status.

5. Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy or as required by law. When information is no longer needed, we delete or anonymize it using reasonable methods.

6. Security

We implement reasonable technical and organizational measures to protect user information against unauthorized access, leakage, loss, or damage.

7. Your Requests

Subject to applicable law, you may request access, correction, suspension of use, or deletion of your personal information. Please contact us using the email address listed above.

8. Minors

If a minor uses the service, consent from a parent or legal guardian is required. We will respond within a reasonable scope to inquiries from guardians regarding a minor's information.

9. Updates to This Policy

We may update this Policy due to legal changes, service updates, or operational needs. The updated Policy becomes effective when posted on this website or displayed within the app.

If there is any inconsistency between the Japanese version and this English version, the Japanese version will prevail.