1. Operator Information
Operator: Unio Corporation
Address: 1-38-16 Nihonbashi Kakigaracho, Chuo-ku, Tokyo, Japan
Contact: unio.inc@gmail.com
2. Information We Collect
We may collect the following categories of information:
- Name, email address, profile details, and other account registration information
- Swing videos, images, comments, and other content you upload to the service
- Analysis results, scores, lesson history, inquiry history, and other usage-generated records
- Usage events such as app launches, profile setup, video uploads, analysis, paywall views, and purchase or restore attempts and outcomes, together with app version, platform, language or region, session identifier, and a pseudonymized account identifier
- Device information, OS information, IP address, log information, and other technical data needed to provide and maintain the service
- Subscription status, product identifiers, transaction identifiers, receipt information, and other billing-related data needed to verify access to paid features through the Apple App Store, Google Play, or similar platforms
3. How We Use Information
We use collected information to:
- Provide the service, verify users, and manage accounts
- Generate and display swing analysis results and coaching feedback
- Provide paid features, verify subscription eligibility, respond to billing-related inquiries, and prevent misuse
- Respond to support requests, investigate incidents, and address security issues
- Improve service quality, maintain operations, and prevent misuse
- Aggregate usage, understand feature adoption, and measure the effectiveness of purchase flows
- Comply with applicable legal obligations
5. Retention
We retain information for as long as necessary to fulfill the purposes described in this Policy or as required by law. When information is no longer needed, we delete or anonymize it using reasonable methods.
Event logs collected to measure usage and purchase-flow effectiveness are generally retained for no more than 400 days from collection and are then deleted or anonymized. Different retention periods may apply to billing records, security records, or other information needed to comply with law or resolve disputes.
6. Security
We implement reasonable technical and organizational measures to protect user information against unauthorized access, leakage, loss, or damage.
7. Your Requests
Subject to applicable law, you may request access, correction, suspension of use, or deletion of your personal information. See Account and Data Deletion for account deletion methods. For other requests, contact us using the email address listed above.
8. Minors
If a minor uses the service, consent from a parent or legal guardian is required. We will respond within a reasonable scope to inquiries from guardians regarding a minor's information.
9. Updates to This Policy
We may update this Policy due to legal changes, service updates, or operational needs. The updated Policy becomes effective when posted on this website or displayed within the app.